Two investigations over timetable chaos begin as Govia CEO resigns

AN INDEPENDENT inquiry into the widespread timetable disruption that affected Govia Thameslink and Northern passengers following the timetable change on May 20 has been announced by the Office of Rail and Road (ORR).

The enquiry has been commissioned by Transport Secretary Chris Grayling and will be led by Professor Stephen Glaister, who will:

■ Identify factors that contributed to the failure to produce and introduce a satisfactory operational timetable

■ Reach conclusions about managing risks created by major network changes

■ Make recommendations to the industry and Government before any future major network changes.

The inquiry will focus on what actually took place compared to what should have happened, and examine the disruption experienced by passengers, especially on lines served by Northern and Govia Thameslink Railway. Additionally, the inquiry will look at how Network Rail and the train operators worked together, before and after introduction of the timetable, and the industry’s readiness in preparing for timetable changes.

Evidence from those affected by the disruption can be sent to Timetable.Inquiry@orr.gov.uk

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